Support Hub

Let us help you answer some questions that you may have.

Need Personalized Help?

If you need help with something that isn't listed on our FAQ below, please submit a ticket and we'll be glad to assist you. You will need to be logged in to an account to be able to submit/view your ticket.

Buying/Selling Policies

By buying and selling from Acckings you agree to our policies outlined below.

Frequently Asked Questions

I Thought Purchasing Accounts Was Illegal On These Games?

Buying and selling in-game accounts involves a player deciding to transfer his/her progress, which he/her has invested time and money into achieving. It is similar to selling a car once you are done using it. Certain game EULA's may prohibit the buying and selling of in-game accounts.

How Do I Get My Account Once I Have Made Payment?

All account information is delivered to you via your payment email. If you do not receive an email please contact our support above through our 24/7 ticket & email support.

What Information Do I Get When I Buy An Account From You?

When your order is approved, you will receive the full account credentials in order for you to take full control of the account(Username and Password). If the account was purchased and not created you will also receive the email linked to the account which you MAY NOT REMOVE.

How Long Does It Take To Get New Orders Approved?

If your order is flagged by our anti-fraud systems it may take up to 24 hours for our agents to approve your order as it has to be manually approved or denied.

What Are Your Hours Of Operation?

24/7, we may be unavailable on major holidays.

Can I Reserve A Character To Purchase At A Later Date?

We do not allow the reserving of characters for future purchase, accounts are sold to the first person who makes a purchase.

Can I Trade My Account For One Of Your Accounts?

We do not allow or do Account-> Account trading.

My Credit Card Limit Exceeds The Dollar Amount Of The Account I Wish To Purchase, I Would Like To Make Payment With Two Separate Credit Cards, Can You Split The Payment Into Two Separate Values?

We are able to split large credit card payments into 2 amounts, please make a ticket or send us an email and we will do this for you.

What Payment Methods Do You Accept?

We currently accept Paypal, all major credit cards, bank wires, Interact, WU, cryptocurrency,As Well as all payment methods offered via g2apay. If you wish to pay with American Express, please check out as a guest with Paypal. For bank wires and other payment methods please contact us using email/ticket system in the support hub.

My Order Has Been Approved By Your Team But I Still Haven't Received The Email Containing My Account Information.

Please check your emails spam inbox. If you have still not received an email please contact support.

The Quote I Received For My Account Seems Low Compared To What Other Sites Offer?

We have a price beating guarantee, show us proof of quote from another major account website and we'll beat it by 5%.

How Are Payments Sent For My Account?

Payments are only sent via Paypal or Skrill. If you are unable to create a Paypal account, are blocked from Paypal, or your country does not allow Paypal, you will be unable to sell to us.

How Long Will It Take For My Account To Sell Or For Me To Receive Payment?

Payments are completed within 5 days of receiving your account information. If you provide any invalid information or do not fully fill out your uploaded information, there will be a delay.

What Games Do You Guys Purchase Accounts For?

We are actively buying and selling every game featured on the website. Please check the dropdown list under "sell accounts" at the top of the page to see a full list.

I'm Having Technical Difficulties What Can I Do?

Please create a ticket or send us an email describing the issue and what device/browser/operating system you are using when having the issue.

How Do I Remove Security Settings For My Gmail Account If I'm Selling An Account To You?

1. Navigate to your account settings

Log in to your Gmail account and go to your security settings. To get to your security settings click the settings gear on the top right of the page and then click on the "Settings" tab to access your gmail settings:

2. Access your account security options

You will need to head to the account security settings by clicking on the "Accounts and Import" option and then select "Change Password Recovery Options":

3. Removal of all account security settings

Please set "" as the recovery email for the account. You will also need to disable 2-step verification if it is enabled in any form, sign out of any linked devices(Mobile/Tablet/Desktop), and delete and recovery phone numbers and linked secret questions. When you have completed this step, your security tab should look similar to this example below.

With no mobile number linked as well.

Lots of
SSL Secure
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